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15% OFF for 1st Order. Code: Wow15

® Pocket Robot Flagship Store
Common queries answered

Frequently asked Questions

10-25 days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 2 to 5 days.

With some orders, we may split into many parcels to make sure No Tax problems with your order

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address

YES. No matter where you live, we ship our products all over the world.
If you have ordered multiple different items, they may be sent separately.

The website is jointly operated by HONTHUHILU LTD registered address at 9 Holgrave Close, High Legh, Knutsford, WA16 6TX, United Kingdom

Have a question, or want an update on your order?
Write to us at contact@honthuhilu.com. We’re always happy to help!
Our office hours are Mon – Sat: 9AM-5PM EST

We're here to help. Contact us at anytime

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We ship to over 200 countries

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